Frequently Asked Questions

Frequently asked questions

What is included with the vibration plate?

Your package includes the vibration plate, remote control, resistance accessories and user guidance.

How many speed levels and programmes are available?

The MAWAWORLD vibration plate offers 105 speed levels and 5 automatic programmes, so you can adjust sessions to your preferred intensity.

How do I control the machine?

Use the touch control panel or the included remote control to change speed and programme settings.

Which colours are available?

The vibration plate is available in Pink & Gold and Black.

How long does UK delivery take?

UK delivery normally takes 1–2 working days. Tracking details are provided when your order is dispatched.

Can I return my order?

Eligible orders can be returned within 30 days. The item should be unused and returned in its original packaging. See our Returns & Refunds page for full details.

Is there a warranty?

Yes. The vibration plate includes a 1-year limited warranty covering manufacturing defects under normal household use.

Who should check with a healthcare professional before use?

If you are pregnant, have a pacemaker or implanted medical device, have a recent injury or operation, or have a medical condition affected by vibration or exercise, ask a qualified healthcare professional before use.